Frequently Asked Questions

What is Linkbrew?

Linkbrew is a newsletter curation platform. You submit links to articles, blog posts, and resources. AI analyzes each link, extracting the title, summary, image, and category. You select the links you want, generate a formatted newsletter with AI, and send it to your subscribers — all from one platform.

Is there a free plan?

Yes. The Free plan includes 500 subscribers, 4 newsletters per month, and 100 links. No credit card required. See Plans and Pricing for full details.

How does the AI work?

Linkbrew uses AI in two places:

1. Link analysis — when you submit a URL, AI fetches the page and extracts the title, summary, image, and category automatically
2. Newsletter generation — when you select links and click “Generate Newsletter,” AI creates formatted content with an introduction, category sections, and a subject line

The AI runs server-side. You don’t need an API key or any AI configuration.

Can I customize how my newsletter looks?

Yes. In Settings → Branding you can set your brand color, upload a logo, customize the newsletter name, and configure the sender name. All emails are formatted with your branding applied to headers, links, buttons, and the footer.

How do subscribers join my newsletter?

Three ways:

1. Public subscribe page — share linkbrew.io/subscribe/your-slug anywhere. See Public Subscribe Page.
2. Embed widget — put a subscribe form on your website (Pro feature). See Embed Widget.
3. Manual add or CSV import — add subscribers yourself. See Adding Subscribers.

What is double opt-in and why is it used?

Double opt-in means subscribers must confirm their email address by clicking a link in a confirmation email before they start receiving newsletters. Linkbrew requires this because:

• It’s required for GDPR compliance
• It ensures email addresses are real and valid
• It reduces spam complaints and bounce rates

Learn more in Double Opt-In and Unsubscribe.

Can I import subscribers from another platform?

Yes. Go to Subscribers → Import CSV. Prepare a CSV file with email and name columns, upload it, and choose whether to import as Active or Pending. See Adding Subscribers for detailed instructions.

How do I embed the subscribe form on my website?

Go to Settings → Embed and copy either the iFrame or script tag code. Paste it into your website HTML. This is a Pro feature. See Embed Widget for details.

What email provider does Linkbrew use?

Linkbrew sends emails via Resend, a modern email delivery service. Emails are sent from your configured sender address with your workspace branding.

Can I send a test email before going live?

Yes. Enable test mode in Settings → Advanced, set your test email address, and “Publish & Send” will deliver only to that address. See Advanced Settings.

How do I cancel my subscription?

Go to Settings → Billing → Manage Subscription and cancel through the Paddle billing portal. Your Pro features stay active until the end of your billing period, then you downgrade to Free. Your data is preserved. See Managing Your Subscription.

Can I export my data?

Yes. Go to Settings → Advanced → Export Data to download a JSON file with all your workspace data — links, newsletters, subscribers, and settings. See Advanced Settings.

How do I report a bug or request a feature?

Click your avatar in the top-right corner and select Send Feedback. Choose the feedback type (Bug Report, Feature Request, Question, or Other), describe the issue, and submit. You can also email support@linkbrew.io.

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Still have questions? Use the Send Feedback form in the app or email us at support@linkbrew.io.